Trusted Since 2001

Privacy Policy

Clear privacy practices for your account, services, and website data
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Our privacy promise

Your information is not a product

Web Host Pro collects only the information needed to provide, protect, support, and improve our services. We do not sell customer personal information or website data, and we do not provide customer databases to third parties for marketing lists.

Your website content remains yours. This policy explains what we collect, why we use it, and the limited circumstances in which information may need to be disclosed.

04

SMS and text messaging privacy

4.1

If you provide your mobile number and separately opt in to receive text messages from Web Host Pro, we use that number to send the messages you requested, such as account notifications, support updates, service alerts, and other approved communications.

4.2

We do not sell, rent, or share mobile numbers or text-messaging opt-in data with third parties or affiliates for their own marketing or promotional purposes. Text-message consent and related records may be shared only with service providers that help us deliver, monitor, or support the messaging program, or when required by law.

4.3

You may withdraw consent at any time by replying STOP to a message. Reply HELP for assistance. You may also contact Web Host Pro support to ask questions about text messaging or your information. See our SMS and text-messaging terms.

01

Privacy and scope

1.1

Your privacy is important to us. We are committed to safeguarding the information you entrust to Web Host Pro.

1.2

This policy governs how Web Host Pro collects, uses, maintains, and discloses information from customers and website visitors.

02

Information we collect

2.1

We collect personally identifiable information submitted through forms used to order, manage, and receive support for products and services.

2.2

We may collect basic usage information, including page visits, referring domains, device data, and cookies used for navigation, login sessions, security, and performance.

03

How information is used

3.1

We use account information to provide services, process requests, communicate about your account, offer support, maintain security, and contact you about relevant Web Host Pro products and services.

3.2

We do not sell or share our customer database for marketing or mailing lists. Information may be disclosed when required by applicable law or a valid legal obligation.

Questions or privacy requests

Contact our support team if you have a question about this policy or information associated with your account.

Contact Support

Policy version effective July 26, 2023. Page reviewed July 8, 2026.

Clear answers

Privacy FAQ

Quick answers about customer data, payment details, cookies, and account information.

Do you sell my personal or website information?

No. Web Host Pro does not sell personal information, website data, or customer databases for advertising, marketing, or mailing lists.

Is my credit card information safe?

Payments are processed through a secure billing system. Full card numbers are protected and are not exposed in standard account views.

Do you use cookies?

Yes. Cookies support login sessions, navigation, security, and performance. We do not use them to sell personal information or customer marketing profiles.

Learn about website cookies

When can information be disclosed?

Information may be disclosed when Web Host Pro determines in good faith that applicable law or a valid legal obligation requires it.

How is my contact information used?

We use it to deliver services, manage your account, respond to support requests, provide security notices, and communicate relevant service information.

How can I ask a privacy question?

Contact Web Host Pro support with questions about this policy or information connected to your account.

Contact support

Reviewed by Web Host Pro Editorial Team · Updated

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